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Affinity's Financial Wellness Services
Seek help if you find yourself in any of these situations:
- Lifestyle change (including unemployment, salary reduction, divorce, etc.)
- Loss of residence
- Spending more than what you earn
- Maximized limits on many different credit cards
- Inability to pay minimum loan or credit card payments
- Frequent transferring of balances as a means to avoid/skip monthly payments
- The majority of your assets have loans against them
Get a snapshot of your debt situation with Debit in Focus, a FREE self-service tool that asks a series of questions and provides you with personalized information including:
- Debt to income ratios
- Debt payment schedules
- Suggested personal action strategies to help keep your finances moving forward
Whether you just need advice on how to stay on track, or could use some help to get back on track, Affinity offers free financial wellness services to help you achieve your goals.
Our trained, professional coaches offer expertise in budgeting and credit analysis and will help you:
- Understand your credit score, what affects it, and how to improve it
- Create a plan for debt management/payoff, budgeting/spending, credit score improvement, or credit report repair
- Identify negative behaviors that can potentially lead to a financial crisis
- Develop best practices that will allow you to maintain good financial health
- Plan for your financial future
If you would like an in-person appointment, phone appointment, or just have a general question, our financial wellness services are designed to provide you with the level of service for your individual needs. Access to each of these services is free, confidential, and unlimited.
Budget and Score Enhancement Service - B.A.S.E.S.
B.A.S.E.S. is Affinity's in-house budget and credit score enhancement service dedicated to helping our members achieve their financial goals. Our B.A.S.E.S. Coaches have over 18 years of experience, are certified in financial coaching, and are available for in-person appointments at any Affinity branch.
- We're 100% focused on our members success which means we go above and beyond to help you reach your financial goals
- Our coaches have completed over 10,000 member appointments in the past
5 years - We can access personal Affinity loan accounts (if requested) to recommend possible money saving alternatives (if available)
Make an appointment with a B.A.S.E.S. Coach online or call 800.325.0808 to request an in-person appointment at one of our branches.
B.A.S.E.S. Coaches are available during regular branch hours.
BALANCETM Financial Fitness Program
Affinity has partnered with BALANCE, a financial education and counseling service committed to helping individuals and families nationwide take control of their finances and reach their goals. BALANCE counselors are knowledgeable and trained in all aspects of personal finance and credit. They are available via phone:
- For immediate answers to general questions on credit or financial issues (not specific to personal situations) such as:
- How to get I get a copy of my credit report?
- What happens to shared debt during a divorce?
- And much more
- To answer questions specific to your credit and financial situation, or to provide multi-lingual support, if you make an appointment in advance.
The BALANCE Financial Fitness Program also provides you with access to BalanceTrack, a self-service website filled with educational information on a variety of personal financial management topics such as:
- Money Management
- Buying a car or home
- Tax planning
- And much more
Visit BALANCE online for more information on their services. Call 888.456.2227 to make a phone appointment or ask general questions. Be sure to mention you are an Affinity member.
Counselors are available (ET):
Monday – Thursday: 8:00am - 11:00pm
Friday: 8:00am - 8:00pm
Saturday: 11:00am - 8:00pm
