Affinity Federal Credit Union - Personal

Home > Personal > Online Banking > Online Statement Conversion

Improvements to Your Online Statements

As part of Affinity's commitment to continue providing our members with better services, we have enhanced your online statement service to include account notifications as well.

How Does This Affect You?	Actions You May Need to Take
You will now have online access to not only your statements, but any account related notifications such as certificate maturity notices, online deposit notices, and more. Accessing these account notifications online rather than by mail is: More Secure: Your statements and notifications are protected by our sophisticated Online Banking security, so they can't get lost or stolen in the mail and they don't sit around your house or in your trash Quicker: You even get them more quickly than the mail; we notify you via email the minute they're ready	The enhanced online statement platform will initially retain only the past 12 months of your statements. Please note though that while you will start out with 12 months of history, the online statement system will accumulate up to 18 months of history over time. This means that within six months, or by February 2011, you will have 18 months of history.

How Does This Affect You?

Actions You May Need to Take

You will now have online access to not only your statements, but any account related notifications such as certificate maturity notices, online deposit notices, and more. Accessing these account notifications online rather than by mail is:

More Secure: Your statements and notifications are protected by our sophisticated Online Banking security, so they can't get lost or stolen in the mail and they don't sit around your house or in your trash

Quicker: You even get them more quickly than the mail; we notify you via email the minute they're ready

The enhanced online statement platform will initially retain only the past 12 months of your statements.

Please note though that while you will start out with 12 months of history, the online statement system will accumulate up to 18 months of history over time.

This means that within six months, or by February 2011, you will have 18 months of history.

If you have any questions regarding this change, please email or call our Member Service Center at 800.325.0808.

Frequently Asked Questions

Why does the page where I access my online statements look different?
I currently receive my member statement online but my credit card statement by mail (or vice versa). Will the new system change that?
Will I have the same statement archive history?

Why does the page where I access my online statements look different?
We have updated it to be more user friendly and to be able to deliver more account information, including various notices, electronically and all in one convenient location.

I currently receive my member statement online but my credit card statement by mail (or vice versa). Will the new system change that?
No. The new system will not change how you currently receive your statements – whatever statements you currently receive online will continue to be online, and the statements you receive by mail will continue to be sent by mail. The new system will change only how you receive account notifications (such as certificate maturity notices).

Will I have the same statement archive history?
The new online statement system will initially retain the last 12 months of your history.

Please note though that while you will start out with 12 months of history, the online statement system will accumulate up to 18 months of history over time. (This means that within six months, or by February 2011, you will have 18 months of history)